Work through where you fell, what caused it, and who's responsible — and find out whether a written notice deadline as short as 10 days applies to your claim.
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Whoever controls a property — the owner, the tenant business, the property manager, or the maintenance contractor — owes visitors a legal duty to keep it reasonably safe. In Canada this duty is codified in occupiers' liability statutes in most provinces; in the United States it is premises liability law, which in many states still grades the duty by whether the visitor was an invitee, licensee, or trespasser. Crucially, the duty is not to guarantee safety but to take reasonable care: a grocery store is not liable simply because a grape was on the floor, but it is liable if it had no reasonable inspection system to find and remove hazards, or ignored one it knew about.
That is why slip and fall litigation revolves around the occupier's records: sweep logs, inspection schedules, winter maintenance contracts, salting records, and prior complaint history. An injured person rarely has this evidence at the start — it is compelled through litigation — which is one reason premises claims almost always benefit from a lawyer, and why personal injury lawyers take them on contingency with free consultations. Multiple defendants are common: a fall in a plaza parking lot may implicate the property owner, the anchor tenant, the property manager, and the snow removal contractor simultaneously.
The most dangerous feature of slip and fall law is not the standard 2-year limitation period — it is the short written notice deadlines layered underneath it. In Ontario, a claim against a municipality for a fall on a road or sidewalk requires written notice within 10 days under the Municipal Act, 2001. Other Canadian provinces impose municipal notice windows ranging from 7 days to a few months. In the US, notice-of-claim requirements for cities, counties, and states typically run 30 to 180 days — New York City requires a notice of claim within 90 days. Courts can excuse late notice only in narrow circumstances (reasonable excuse plus no prejudice to the municipality), and claimants should never plan on qualifying.
Ontario added a second trap in 2021: for falls caused by snow or ice on private property, the Occupiers' Liability Act now requires written notice within 60 days of the incident, served personally or by registered mail on the occupier or their winter maintenance contractor. A phone call to the store manager does not satisfy it. The practical rule for every winter fall and every fall on public property anywhere in Canada or the US is the same: send a written, dated notice describing the date, precise location, and hazard immediately — then confirm with a lawyer that it was sufficient. Notice preserves the claim; it costs a stamp.
Hazards are transient. Spills are mopped within minutes, ice melts by noon, and commercial surveillance footage is routinely overwritten within 7 to 30 days. The strength of a slip and fall claim is often fixed in its first two weeks: photos of the hazard, an incident report timestamped to the day, witness contact details, a written preservation request for camera footage, and — for winter falls — official weather data showing freezing rain or a freeze-thaw cycle in the preceding 48 hours. The injured person's own footwear is evidence too, and should be preserved unwashed, because it answers the insurer's favourite accusation before it is made.
That accusation is contributory negligence: that you wore the wrong shoes, weren't watching, ignored a warning sign, or had been drinking. In Canada and most US states, shared fault reduces recovery proportionally — a claimant found 25% responsible recovers 75% of assessed damages — and findings between 0% and 50% are common in premises cases. A handful of US jurisdictions still bar recovery entirely for any contributory fault, which raises the stakes of the argument dramatically. The defence is factual, which means it is beaten with facts: preserved footwear, lighting measurements, sign placement photos, and a precise, consistent account of the fall recorded while memory is fresh.
Embed this free Slip & Fall Claim wizard on your law firm site — it runs in an iframe and includes a link back to LexScale.ai.
This tool provides general information about occupiers' liability and premises claims and is not legal advice. Notice deadlines described here — including 10-day municipal and 60-day winter-ice notice periods — vary by jurisdiction, are strictly applied, and may differ from your situation. Do not rely on this tool to calculate any deadline. Contact a licensed personal injury lawyer in your province or state immediately; consultations are typically free.
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