Can I sue a moving company in small claims court?
Yes, for interstate moves the Carmack Amendment governs liability, but for intrastate moves (within one state) you can sue in small claims court under state consumer protection law. Moving companies often limit liability to $0.60/lb under Released Value Protection (the free option). If you purchased Full Value Protection, the company must repair, replace at current market value, or pay the cash value.
What is Released Value Protection vs Full Value Protection?
Released Value Protection is the minimum required coverage — $0.60 per pound per article. A 50-lb TV damaged would yield only $30. Full Value Protection (paid option) means the mover must repair or replace at current market value. Always get Full Value Protection for valuable or irreplaceable items.
How do I file a moving damage claim?
Document all damage on the Bill of Lading before the movers leave. File a written claim with the moving company within 9 months of delivery for interstate moves. Get repair estimates in writing. If the company rejects or ignores your claim, file in small claims court. For interstate moves, you can also file with FMCSA.