Can I sue a moving company in small claims court in Canada?
Yes. You can sue a moving company for damaged, lost, or delayed goods in small claims court. Moving companies often include liability limitation clauses in their contracts (typically $0.60/lb in basic coverage), so check your contract. If you purchased additional insurance, the process differs. Document all damage immediately on delivery.
What if my moving contract has a liability cap?
Many moving contracts limit liability to a cents-per-pound amount. However, if the mover was negligent or the limitation was not clearly disclosed, courts sometimes override it. Take photos, file a claim with the mover in writing within the time specified in your contract, and get written repair estimates.
What evidence do I need to win a moving damage claim?
Photos taken before and after the move, an itemized list of damaged or missing items with replacement or repair costs, written repair quotes, receipts showing what the items cost, your moving contract, and all written communications with the moving company. A third-party appraisal helps for high-value items.